ACH payment option will return soon!
Cardpointe, who is our third-party payment processing company, has a technical problem with processing ACH payments on our inventory platform. Therefore, we are removing ACH as a payment option until a fix is put in place. We have been told it will be resolved in an upcoming programming release.
If you have entered ACH as your payment option, please login and temporarily set up a credit card on file. This will assure you do not have any disruption of service to your inventory.
Thanks for your understanding as we work to quickly resolve this issue with Cardpointe.
Please reach out with any questions to your Account Representative or a member of the Genetics Team.
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