As RSG continues to grow we have invested in additional team members and technology to help better serve our clients. We are currently upgrading our phone system to help get your answers to questions faster, take orders, and route your calls to the proper team members.
Our first effort will be to get you to a live person right away to assist you. If all lines are busy helping other clients, you will then be put into a message to better route your call based on your needs.
Below is an updated menu you will hear when you call Reproduction Specialty Group’s main line at (765) 978-0301
Press 1 for scheduling needs like breeding services (ET, LAI, IVF) and/or buck/ram collection.
Press 2 for questions about the RSG Genetics Inventory platform.
Press 3 to order from our semen catalog, pharmacy, nutrition, or other products.
Press 4 for invoicing and billing inquiries.
Press 5 for the RSG Foundation.
Press 6 for all other inquiries.
Press # and you can have this menu repeated.
Pressing the respective number will route you directly to the right team to assist with your needs efficiently. As always, we appreciate your patience and look forward to continuing to provide excellent service! #RSGUpdates
Don’t forget you can always reach your Account Manager directly on their personal RSG number!
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